Contact Us

All products FAQ's and contact details:

Your Right to Cancel:

Order Cancellation and returns form: Use this form for any returns or cancellations on any of the DeAgostini products




Jazz Vinyl Collection

Simple Stylish Knitting

Build Your Own Ford Mustang Shelby

Star Wars Helmet Collection

Dinosaurs & Friends

Magiki Puppies

Magiki Kittens

Magiki Bunnies

Magiki Mermaids

Geckos & Co

Frogs & Co

Build the Millennium Falcon

Star Wars Fact File

Something Sweet

Cake Decorating

Cake Decorating - online shop



HMS Victory


Build Your Own Robi

Sovereign of the Seas

Zippo Collection

General Questions


For Cake Decorating Enquiries, you can contact our customer services by phone on 0844 493 5440 and by email on

For non-account related issues,  you can also talk to us on Facebook or Twitter.