Contact Us

All products FAQ's and contact details:

Your Right to Cancel:

Order Cancellation and returns form: Use this form for any returns or cancellations on any of the DeAgostini products



General Questions

Cake Decorating

Dinosaurs & Friends

Frogs & Co

Geckos & Co

Jazz Vinyl Collection

Magiki Puppies

Magiki Kittens

Magiki Bunnies

Magiki Mermaids

Mercedes Benz Collection

Simple Stylish Knitting

Something Sweet

Zippo Collection



For FAQs on all ModelSpace products (including Build the Millennium Falcon, Star Wars Helmets & Build the Shelby Mustang)


For all enquiries, you can contact our customer services by phone on 0333 300 1517 and by email on

For non-account related issues,  you can also talk to us on Facebook or Twitter.